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Privacy Policy

Our Privacy Policy

Our Privacy Policy outlines how we collect, use, and protect your personal information. Your privacy and security are our priorities.

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Last Updated on October, 24, 2024

We appreciate your use of Prepmate! This is our explanation of the gathering, utilization, and management of any personal data of existing and prior Prepmate clientele when utilizing our website, software, and services (“Services”). Post your duration as our customer, we persist in distributing your information as illustrated in this policy. The term “Services” signifies products, services, content, aspects, technologies, or functions, along with any relevant websites, applications, and services furnished by Prepmate concerning your account.

What & Why

The following details are encompassed within our data collection and utilization practices aimed at enhancing, safeguarding, and promoting our Services. Account Details: We gather and relate to your account the facts supplied by you during activities like registration, and setting up dual-factor authentication (like your name, email id, contact number, payment data, and residential address). Your Data: Your personally identifiable information such as name, residential address, email id, date of birth, social security number or other government-verified numbers are stored, processed, and passed on by us. Contacts: Upon your choice, we can access your contacts, thus simplifying activities such as sharing and collaborating on Your Data, dispatching messages, and inviting others to avail the Services. In doing so, these contacts will be stored on our servers. Utilization Data: We gather data corresponding to your utilization of the Services, including actions taken in your account (like sharing, editing, viewing, creating and other transactions). This information assists us in enhancing, promoting, and safeguarding our Services, as well as in protecting our users. Device Details: Information about the devices used to access the Services, including things like IP addresses, the kind of browser and device, the webpage visited prior to our sites, and identifiers associated with your devices, is also collected by us. Your devices might also transmit location information to the Services, based on their settings. For instance, device information assists us in identifying and debugging issues, as well as in detecting misuse. If you disagree with this data collection, usage of the Service might be hindered. We might additionally gather Geolocation Information. Technology Utilization: We employ technologies like cookies and pixel tags to enhance, safeguard, and promote our Services. Cookies, for example, aid in tasks like memorizing your username for future visits and understanding and improving user interaction with our Services. Disallowing cookies in your browser might affect your ability to use the Services. In case we receive a DNT signal from your browser, we’ll respond accordingly. Third-party service providers that use similar technologies to promote our services may be utilized. Analytics: Using the app yields information collection, including identifying and device information such as email and IP addresses as well as identifiers of viewing devices. We also gather data on interactions with the content viewed, such as the frequency and duration of viewing, and parts of the content viewed. Marketing: Registration for our Services will occasionally result in information about improvements or updates being sent to you, where permissible. Opting out is possible for users receiving these marketing materials. We may also collect information from interactions with Prepmate representatives at events, downloads of marketing or educational materials from our site, or contact with a Prepmate representative. This information can be employed for sending additional marketing materials. Social Web Data: Includes data such as Facebook Connect credentials and email account information. If Facebook Connect is authorized, the plug-in enables access to your email address, Facebook friends list, and public profile (including profile picture). Importing data from other social web services including but not limited to Twitter and email service providers may be facilitated. Social and email contact data aids in connecting with friends and contacts for inviting and payment transmission purposes (along with assisting in enhancing the Services and combating fraud). Financial Data: includes online banking login details, bank account and routing numbers, and linked cards. Prepmate does not share financial data with third-party social networking services. Unspecifically mentioned additional information related to customer support interactions or survey responses may also be collected. Data processing grounds: The described personal data is collected and utilized to reliably and securely provide Services. We also collect and use personal data for legitimate business objectives. In scenarios where we process your personal data for unique purposes, we secure your prior consent or mandate our associates to do so.

With Whom

Information may be disseminated as outlined below, but we guarantee not to sell it to advertisers or any other third parties. Collaborations with Prepmate: We rely on a trusted network of third-party associates (like those offering customer service and IT systems) to support our business strategy, allowing us to improve and enhance our services. These third parties can access your data under our supervision, while we uphold responsibility for their handling of your data based on our directives. Other Veracone Firms: Prepmate shares technological resources with fellow Veracone companies to enhance, protect, and advertise Veracone's enterprise solutions. With your approval, your data is processed among the Veracone corporations, in accordance with their policies and prevailing laws. Consent-based sharing: Your data can be shared with other users, or linked with a third-party account or platform, but only with your consent or explicit instruction. Legal obligations & Public Interest: Your information might be released to third parties if deemed necessary to: adhere to prevailing laws or regulations; protect anyone from potential harm or death; prevent fraudulent activities or misuse of Prepmate by its users; secure Prepmate's rights, property, safety, and interest; or perform a function in the interest of the public. Prioritizing the protection of your data is fundamental to us and a responsibility we take seriously. We stand by the belief that your data should be afforded the same legal protections.

How

  • Safety Measures: Our team is committed to safeguarding your data and actively seeks out potential threats. We consistently create and implement safety options like two-step verification, secure storage encryption, and notifications for linked apps and new devices. We utilize intelligent systems to identify harmful behaviour and content that could affect our services and users. Personal Preferences: By signing into your Prepmate account and visiting your account settings, you have the capacity to view, modify, transfer, or erase your personal data. Data Management: Upon creating an account with us, we preserve your data on our Services as long as your account is active or as long as we deem it needed for serving you. Should you choose to delete your account, we'll commence the deletion process for this information after 30 days. However, be aware: (1) there may be a delay in removing this data from our servers and backup storage; and (2) we might keep this information if required to fulfill our legal responsibilities, address conflicts, or implement our agreements.

Your Control and Access of Your Data

You have control over your personal data and how it’s collected, used, and shared. For example, you can:

  • Delete Your Stuff in your Prepmate account.

  • Change or correct personal data. You can manage your account and the content contained in it, as well as edit some of your personal data, through your account settings page.

  • Access and take your data elsewhere. You can access your personal data from your Prepmate account and you can download a copy of Your Stuff in a machine-readable format. You can also ask us for a copy of personal data you provided to us or that we’ve collected, the business or commercial purpose for collecting it, the types of sources we got it from, and the types of third parties we’ve shared it with.

  • Object to the processing of your personal data. Depending on the processing activity, you can request that we stop or limit the processing of your personal data.

Changes

If we’re involved in a reorganization, merger, acquisition, or sale of our assets, your data may be transferred as part of that deal. We’ll notify you (for example, via a message to the email address associated with your account) of any such deal and outline your choices in that event.

We may revise this Privacy Policy from time to time and will post the most current version on our website. If a revision meaningfully reduces your rights, we will notify you.

Contact Us

If you have questions or concerns about Prepmate, our Services, this privacy policy, and privacy, please contact us at info@veracone.com